Privacy Policy
This privacy policy explains how we collect and use your personal information. In this policy, "we" and "our" means Moore Reliability Limited and it covers all the products and services operated by us.
Please read this policy in conjunction with the terms and conditions of any particular service or services you are using.
By using any of our services or visiting our websites you agree to our use of your personal information as set out here.
This policy sets out the basis on which any personally identifiable information and data ("personal data") we collect from you, or that you provide to us, will be processed by us. This policy applies to our websites, applications, tools, promotions, email communications, log-in accounts and any other services operated by Moore Reliability Limited.
Moore Reliability Limited is committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal details you provide to us. As a visitor or user of our website you have the right to know and understand our information privacy practices before providing us with any of your personal details.
By using our services, you are deemed to consent to our use of your personal data in accordance with this policy.
It is our policy to post any changes we make to our privacy policy on this page, which we recommend that you visit on a regular basis to check for any changes.
What type of information do we collect?
We collect information provided by you, such as name, email address or password details, where you sign up to receive or make use of any of our services; for example, where you create a registered account with us, sign-up to our newsletter or request any other communications from us.
We automatically collect certain information passively as a result of your use of our services. This information is linked to the device you use to access our services and includes your IP address, operating system, browser type, referring URLs, page views, access times and your geographical location.
We also collect information provided to us when you connect to our website from a third-party application, social networking site or another partner website.
Use of information
We will use the information we hold about you in the following ways:
- to verify your authorised access to certain parts of our website
- to enable you to access and use the services you select to receive
- to optimise our services and personalise your visits by remembering location, language and currency configurations as well as personal preferences
for system administration purposes - to analyse user behaviour and trends in order to improve and understand how people use our services
- to generate aggregated sets of non-personally identifiable information in order to inform business decisions
- to contact you
- where you have requested that we do so or to respond to communications you have sent us
- when it is necessary to inform you of changes or updates to our services or policies
- to send notifications or newsletters you have subscribed to, including to your mobile device
Where you have opted-in or as permitted by law, to send you marketing emails from Moore Reliability regarding our services or those of our partners. You have the ability to opt-out of receiving such emails by clicking the unsubscribe link contained in such emails.
Disclosure of your information
We will never sell your personal data to third parties, though we may on occasion share or provide your personal data to third parties in accordance with this policy or where we are required to do so by law. We may also disclose your personal data if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action or to enforce our rights and claims.
We may share your information with select third parties to process your information on our behalf or where necessary in order to deliver the service you have requested. For example, we may disclose your email address to trusted third party companies along with other data collected by us to help identify trends and to tailor our services and any communications we send to you.
We require these third parties (who may be based outside of the European Economic Area) to comply strictly with our instructions and we require that they do not use your personal data for their own business purposes, unless you have explicitly consented to the use of your personal data in this way. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, and only processed in compliance with applicable data protection/privacy legislation. We may also independently audit these service providers to ensure that they meet our standards.
Where we run a promotion in conjunction with a third party we may occasionally agree to share the email addresses of participants with the partner running the competition. Where this is the case, it will be clearly stated in the terms of the promotion and you will be asked whether you consent to the use of your data in that way at the point of entry. We have no responsibility for subsequent use or distribution of email addresses by our partners.
In addition, we may also disclose your personal data where necessary in order to enforce our Terms and Conditions or other agreements, or to a prospective buyer and the ultimate buyer in the event that Moore Reliability Limited, or part of our business, is sold.
We may also share anonymous aggregated usage information with others.
Data storage
All personal data you provide to us is stored on secure servers. Our servers are location within the United Kingdom. However, irrespective of location, we ensure that adequate technical and organisational measures are in place to protect the security of your personal data. We limit access to your personal data to employees who we believe have a legitimate need to come into contact with that information in order to fulfil their role and provide products or services to you.
Unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website or other services; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Cookies and tracking tools
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This policy describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How we use cookies
We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
Cookies we set
We make use of cookies and tracking tools to collect aggregated usage and demographic information about our users over time. For example, we use web beacons placed in the code of our website and we use Google Analytics to help us analyse the use of our website and to understand the effectiveness of our marketing activities.
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third party cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For further information about how Google Analytics uses cookies and IP address data, see https://support.google.com/analytics/answer/6004245.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We may use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Third party websites
The Moore Reliability website contain links to third party websites. Please be aware that we are not responsible for the privacy practices of such third-party websites. When you leave or otherwise cease to use our website, we encourage you to read the privacy statements/policies of each and every third-party website that collects personal data from you.
In order to provide you with a useful social experience when using our website, we may give you the option to export information to third party applications and websites, including social networking sites such as Facebook or Twitter. When exporting such information, you may be disclosing your information to the individuals or organisations responsible for operating and maintaining such third-party applications and sites and that your information may be accessible by others visiting or using those applications or sites. We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.
Accessing your personal data
In accordance with applicable law, you have the right to find out what personal data we hold about you at any time. Where you wish to make such a request, please submit it in writing to:
Moore Reliability Limited
167 - 169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Please mark your request for the attention of the 'Data Officer'.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us at any time via admin@mooreliability.com. You can also opt-out of receiving any marketing emails by clicking the unsubscribe link contained at the bottom of such emails.
Contacting Us
If you have any questions about this policy, please contact us by sending an email to admin@mooreliability.com adding the word 'Privacy' in the subject line.